FAQ

HRmatters. is a human resources management system designed to assist employers in making informed decisions about their talent. HRmatters. enables organizations to manage employees effectively through the employee lifecycle and reduce costs while achieving compliance with increasing regulatory complexity.

HRmatters. provides all the tools needed for a successful workforce including:

  • comprehensive employee data,
  • integrated compliance and risk management tools,
  • dedicated employee resource groups for improved engagement, and
  • powerful analytics that can be used to identify behavioral trends among your highest performers.

An HR software helps you save time and money allowing you to employ your resources for more important tasks in your business. An HR software also ensures that your teams are well-equipped with self-serving tools so that a major portion of your HR team’s time isn’t spent in answering similar employee issues/queries throughout the day.

An HRMS is a way to keep your employees satisfied and happy at the workplace and help your business thrive.

HRmatters. supports English and Arabic languages to assist local, medium, and small businesses in Saudi Arabia.

With high-quality security measures taken into consideration, your data is definitely well-secured with HRmatters. You can read more about the security of your data here.

After you submit your requirement and our teams consult the best possible solutions with you, you can get started within hours. Our team curates customized HRMS with your own account and trains your employees all about the software and its functionality.

Product

Most organization either uses traditional methods or an outdated ERP/HR solution for performing HR activities as they are not aware of the advanced HR software available in the market. HRmatters. allows companies and government organizations of all sizes to upgrade their HR functioning system thus it makes their employees engaged.

HRmatters. allows companies and government organizations of all sizes to upgrade their HR functioning system thus it makes their employees engaged.

System software or system updates are changing very frequently due to technology advancements- HR software that was updated two years ago is completely different from today. It is not a wise decision to buy a one-time license for HR software if you want to use it for a longer period, as HR policies or functions might change within a certain period. The development team of HR matters. is continuously trying to improve HR functions and also keep you updated about the latest local standards, policies, rules & regulations of HR activities.

Our platform is based on Software as a Service (SaaS) Solution and our clients are everything for us. Therefore, we treat our clients like partners which give us a chance to grow, prosper and work together. Your data is safe and secured with us as it is protected with end-to-end encryption. Also, you will get all updates relating to HR activities automatically as it is completely free of cost.

Are you still confused about how HRmatters is a perfect software solution for you? Contact us today and request a live demo, our support team will contact you as soon as possible and you can see how HRmatters is the best software for you.

You can access HRmatters on mobile phones via the web browser. Although, if you want to access HR matters, on your mobile devices then Android and iPhone users can download it respectively from the Google Play Store and Apple Play Store.

You can easily access HRmatters. software on your own by creating a company profile and onboarding all of your employees with just a few simple steps. Our team has used a simple, easy to navigate, and fully customizable process in the onboarding journey of HR software. You will get an explanation video of the HR software that assists you on how to access the HRmatters software seamlessly. If in case, you face any difficulties or you require any help in the setting up of an onboarding journey then you can contact our Customer Support any time without hesitation.

For accessing HRmatters. all you require is the updated versions (11 or above) of Chrome, Firefox, Safari, or Internet Explorer along with a strong internet connection. That’s all 😊

If you have purchased our premium package only then you are allowed to customize our HRmatters services.

A modern web browser is required only for accessing HR matters services.

Service & Support

Generally, our working hours are 9 to 6 but our customer support team is available for 24 hours and 7 days. You are free to get inquiries anytime you want.

Switching to HR matters - follows a simple and intuitive process that assists you through the entire journey. Also, we help you in extracting data from your previous provider and will be added to our new HRmatters software.

You can contact us anytime at sales@joinHRmatters.com

Our Resource Center & HR Leader Community is continuously expanding its team to solve queries of clients related to HR labor law, rules, and regulations. Our main aim is to become the leader of Human Resource Development in Saudi Arabia, thus we can do open discussions together. Also, we will notify you about the changes in certain labor regulations or rules that might influence your business. If any of the labor changes are declared by the government, it automatically changes in your software solution without using any of the hardware devices.

Security

Your data is stored locally on the basis of the regulations of the Communication and Information Technology Commission (CITC) if your organization is located in Saudi Arabia. For multinational companies (MNC), we have a partnership with Amazon Web Services (AWS) which is known for cloud data storage and security. It has been secured with several layers of security which helps to control access, including biometric scanning, keycard, retina scan, and PIN restrictions.

Security cameras monitor all the nearby locations 24 hours and 7 days, thus, it protects from unauthorized entries. Also, our equipment is kept in locked containers along with additional security safeguards that permit selected technicians for accessing it.