HRmatters strives to provide you with a user friendly platform for a variety of HR related services. By doing so, we recognize that you, be it as a Company (“Client”) or one of their employees (“User”) or simply as an individual who visits our website (“Visitors”) (collectively “you“ or “your”) trust us with your personal data. Maintaining this trust is our top priority and hence we abide by the following principles:
Depending on what kind of services you are using within the HRmatters software, you need to disclose a variety of personal and or confidential information about your company or your employees. More specifically, we may collect the following categories of personal information about you:
This refers to your password and login (email) details along with any information that might be necessary to update your account.
Your name, physical address, GOSI details, tax and VAT identification numbers, and other personal and corporate identifiers used to manage and track your company’s activity and facilitate human resources processes.
Details about your place of work, gender, age, nationality and any other demographic information.
Names and personal details for members of your family or others (i.e., dependents) that are under your sponsorship or appointed as emergency contacts.
In order for us to provide you with an automated WPS compliant payroll system your bank account details need to be available in the system.
If you choose to maintain your Insurance details or any other benefit details in HRmatters, we will either collect them during implementation or you will upload them yourself at a later stage.
In case you want HRmatters to be integrated with one of your current service providers, we might have access to data available on such services depending on the nature of desired integration.
When you access the Service, we automatically receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the internet, in addition to other technical information such as your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system, and the name of your ISP or mobile carrier. HRmatters may log this information and analyze it to determine anomalous behavior, detect threats and generally improve the Service.
We collect and use precise location information from your device with your permission when you choose to use location related features, like when you clock-in/out using the HRmatters application. If Employee tracking add-on is enabled then we get employee's location in background and show it on the company panel to monitor if employees are in the workspace premises.
There are certain settings relating to location-related information which you can find in your device settings to toggle location sharing.
We also use your location information for diagnostics and troubleshooting purposes.
When you contact our Customer Support team, we might open your profile details to better understand the nature of the inquiry and find a suitable solution in the shortest possible period of time.
HRmatters is using all collected information described above for the following purposes:
In order to provide you with an unparalleled user experience and make your company life easier we need all the information, so that you no longer need spreadsheets.
HRmatters constantly seeks to improve your experience. Hence we gather certain information in order for us to constantly develop our Software and Service offerings.
To support our Users and streamline the HR experience, HRmatters may integrate our system with third parties. For example, HRmatters may integrate the Service to support your preferred accounting service provider.
HRmatters wants to help you know how to best take advantage of the Service, especially as we improve and develop new features. We may send you messages with regards to your use of the service or simply to get some feedback from your side.
HRmatters may disclose your information as permitted by Saudi law to:
HRmatters may disclose your personal information to a third party as part of a sale of the assets of HRmatters, or an affiliate, or as a result of a change in control of HRmatters or an affiliate, or in preparation for any of these events.
Users have a right to access, amend, modify, or delete personal information controlled by HRmatters as necessary. In some cases, information deletion must be coordinated with the employer to ensure alternative HR systems are able to provide the User a legally compliant HR record-keeping system.
HRmatters follows generally accepted standards to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security.
HRmatters will retain Personal Information we process on behalf of our Clients for as long as needed to provide services to our Clients. HRmatters will retain and use this Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.